Welcome to JCFBA
The Jefferson County Food Bank Association believes that no one in our community should go without. We provide nutritious food with dignity, respect, and care to anyone in Jefferson County who needs it.
Whether you're visiting us for the first time or have been part of our community for years, you're always welcome. We operate food banks across East Jefferson County in Port Townsend, Brinnon, Quilcene, and Tri-Area, as well as at several pop-ups.
Below you’ll find useful information about coming to JCFBA, along with answers to common questions. We are always here to answer any questions you might have. Please either email info@jcfba.org or call (360)774-4680.
The Food Bank is Ready to Help!
Doing anything for the first time can be intimidating, no matter what it is. And that includes coming to any of Jefferson County’s five food banks for the first time. Each food bank is set up a little differently, but each one is welcoming, unique, and packed with main staples. Just be sure to bring your own bags, and you’ll likely leave with most everything you need.
On every food bank day, volunteers (the folks with name tags) will be on hand to greet customers with a smile and help them get started. First thing, you’ll need to provide a little information. But it’s not much, and the paperwork is super simple. Here’s what you’ll need to fill out:
Name
Last four digits of your phone number (just for our internal records, so we can look shoppers up easily on future visits)
Number of people in your household & their general ages
The name of the designated individuals in your household who may pick up for the household weekly
Have you been to a food bank in WA State in the past year?
That’s it! Once you’ve provided that, you’ll be ready to shop. If you wish, just ask a volunteer to help. In addition to helping, they’ll likely give you tips on their favorites. In fact, most of our volunteers and shoppers say the food bank isn’t just a food bank. It is a community event where everyone gets to catch up and trade the latest news each week.
All our locations are set up like small grocery stores, organized by department, with labels and volunteers on hand to guide you. We always have a range of the following available:
Meat & Protein – pork, poultry, beef, fish, plant-based options, and canned proteins
Dairy – milk, eggs, cheese, yogurt, butter, and boxed milk
Rice, Grains, Beans & Pasta – pantry staples to round out any meal
Canned Meals – chili, pasta, stews, and soups
Fresh Fruits & Vegetables – the season's best, including produce grown right here by our own Food Bank Growers
Bread – fresh loaves, tortillas, and bakery items
Plus, you’ll likely find some specials, such as plant starters in spring and flowers in summer.
Our volunteers are available to help you in every department. Feel free to ask questions or share information about how you might cook something. We love trading food secrets almost as much as we love helping folks find the best foods for their family, especially in the fresh produce section! Thanks to our local farms and the Food Bank Growers (among others), our food banks offer fresh, seasonal vegetables and fruit of top quality that should win awards.
JEFFERSON COUNTY FOOD BANK ASSOCIATION
Our Code of Conduct
SUMMARY
Everyone is welcome at our food banks. This page is a summary. The full Client and Participant Code of Conduct is what governs, and it is posted at every distribution site and available at JCFBA.org
What you can expect from us
You will be treated with dignity and respect.
You will not be asked for a Social Security number or identification, and you will not be asked to prove your citizenship, immigration status, household size, or income. We will ask how many people are in your household and about your income, because the programs require it. Your word is enough.
You will not be turned away because of where in Washington you live.
A limit on your presence at a site will not stop your household from getting food.
You may raise a concern or make a complaint without fear of retaliation.
If you need an accommodation because of a disability, or help in a language other than English, you will get it. Service animals are welcome.
What we ask of everyone
These apply to everyone at our sites, including our staff, volunteers, and board members, not only to the people we serve.
Civility. Treat others with kindness and courtesy. Work out disagreements calmly where you can.
Confidentiality. Who visits the food bank is nobody else's business. Our distribution areas are private.
Respect. No discrimination, harassment, violence, or threats. No bullying, meaning demeaning, intimidating, or humiliating behavior, whether it happens once or repeatedly.
Safety. Follow posted safety instructions and tell us about anything unsafe. Weapons are not permitted.
Sharing the resource. Take what your household needs, and visit one food bank once a week. If you need more, or need to come again, tell the Food Bank Manager, who can say yes.
Asking a question, disagreeing with a decision, or making a complaint is never a violation of this Code.
If there is a problem
Tell the Food Bank Manager, or the Board President if the concern is about the Manager. You can do it in writing, in person, or anonymously, and we will never discourage you.
If we ever need to limit someone's participation, the Code requires us to put the reason in writing, give that person a chance to respond first, set an end date, offer a review by someone who was not involved, and make sure their household keeps receiving food the whole time. We do not remove anyone from the program for behavior, and we never make anyone ineligible for food.
Nondiscrimination
In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), disability, age, or reprisal or retaliation for prior civil rights activity. We also comply with the Washington Law Against Discrimination.
The full USDA nondiscrimination statement, including how to file a program discrimination complaint using USDA Form AD-3027, is set out in Section 15 of the Code: https://www.ecfr.gov/current/title-7/subtitle-A/part-15b. You may also contact us, and we will help you file. We will never discourage a complaint.
This institution is an equal opportunity provider.
Questions
Speak with any Food Bank Manager, or contact the Board President at president@jcfba.org.
Adopted by the Board of Directors September, 2026. Full Code: JCFBA.org
Revised 9/16/2026
Going to a Food Bank
FAQS
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The first time you arrive, you’ll be asked to fill out a simple form. Come with the following information:
Name
Last four digits of your phone number (just for our internal records, so we can look shoppers up easily on future visits)
Number of people in your household & their general ages
The name of anyone in your household who may pick up for the household weekly
Have you been to a food bank in WA State in the past year?
-
All our locations are set up like small grocery stores, organized by department, with labels and volunteers on hand to guide you. We always have a range of the following available:
Meat & Protein – pork, poultry, beef, fish, vegan options, and canned proteins
Dairy – milk, eggs, cheese, yogurt, butter, and boxed milk
Rice, Grains, Beans & Pasta – pantry staples to round out any meal
Canned Meals – chili, pasta, stews, and soups
Fresh Fruits & Vegetables – the season's best, including produce grown right here by our own Food Bank Growers
Bread – fresh loaves, tortillas, and bakery items
Plus you’ll likely find some specials, such as plant starters in spring and flowers during the summer.
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That’s okay! We will need the following form filled out. Shopping Proxy Form.
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Our volunteers will work with you on quantities based on the size of your household.
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Head over to our Volunteer Page and we can help you sign up!
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Yes, unless there is an emergency. We strive to never miss a Food Bank day.
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You (or another designated member of your household) may visit one JCFBA food bank location once a week. You do not have to visit the same location each week, but you can only visit one food bank location per week.
Below is the Up-to-Date Food Assistance Information.
(click on poster to see it in full size)